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911 Administration: Services & Information

911 Regulations:

Kari’s Law:

A statute that requires multi-line telephone systems (MLTS), which are typically used in office buildings, campuses and hotels, to provide direct 911 dialing and notification capabilities. The user must be able to call 911 without having to dial a prefix or access code. The phone system must also be configured to notify a central location (i.e., the front desk or security office) when a 911 call is made.

Ray Baum’s Act:

Requires all 911 calls to provide a “dispatchable location” to the dispatch centers, regardless of the technological platform used. A dispatchable location contains a validated street address of the caller, plus additional information such as apartment or suite number which is necessary to identify the location of the caller.

For more detailed information, please visit : Multi-line Telephone Systems – Kari’s Law and RAY BAUM’S Act 911 Direct Dialing, Notification, and Dispatchable Location Requirements | Federal Communications Commission (

Alyssa’s Law:

Each public and charter school shall implement a mobile panic alert system that is capable of connecting diverse emergency services technologies to ensure real time coordination between multiple first responder agencies. This law took effect in July 1, 2020. The Alyssa’s Alert system must integrate with a local public safety answering point to transmit 911 calls and mobile activations.

For more detailed information, please visit: Alyssa's Alert (