If you are paying a bill that is past due, please make your payment online at www.ocfl.net/PayUtilities or use our automated system at 407-836-5515, as you may have already been scheduled for disconnection for nonpayment.
Utilities Online Account
If you are using the Utilities Online Account for the first time, you must register by creating an online profile.
Through the Auto Pay Program
Enroll online in our Auto Pay program where your monthly bill amount will be automatically drafted from your credit card or bank account 10 calendar days after the billing date. Using Auto Pay means you won’t have to remember to pay your bill each month, and you will never be late or experience a service interruption due to nonpayment.
Send a check or money order along with your bill payment stub to: Orange County Utilities, P.O. Box 628068, Orlando, FL 32862-8068.
Over the phone
At no additional charge, you can make a payment using the automated system that accepts debit cards (with Visa or MasterCard logo), credit cards (Visa, MasterCard, American Express, and Discover), and e-checks (if your account is in good standing) 24 hours a day by calling (407) 836-5515.
At our office
As a precaution, the Orange County Utilities Administration Building at 9150 Curry Ford Road (on the southeast corner of Curry Ford Road and Econlockhatchee Trail in east Orlando) is currently closed to customers. Customers may still make a payment at the building’s drive-thru Monday through Friday, 8:00 a.m. to 5:00 p.m., via cash, check, money order, debit card (with Visa or MasterCard logo), or credit card (Visa, MasterCard, American Express, or Discover).
At a night drop box (for after hours payments)
We offer two drop box locations, one at the drive-thru on the west side of the Orange County Utilities Administration Building at 9150 Curry Ford Road and the other on the south side of the Orange County Administration Building at 201 South Rosalind Avenue. Payments placed in these drop boxes will be processed the next business day. Payment must be in the form of a check or money order (no cash).
Pay at Amscot®, Walmart®, or through Western Union®:
Please understand that each merchant charges extra fees and that Orange County Utilities may not receive your payment for up to 3 days.