Retirement Benefits

Resources for retirees

Congratulations on
Your Retirement!

You’ve worked hard for many years to get to this point, and we hope your retirement is everything you dreamed it could be. On this page you will find a number of resources to help you along your journey. You can also review our Retiree Guidebook for an in-depth look.

Benefit Resources

Orange County Resources

Cigna Resources

  • 1 (800) 244-6224 Cigna's Hotline is open 24 hrs 7 days.
  • to find a doctor or dental provider.

  • Onsite Representatives:
    Michael Bradley & Deon Hillmon
    Phone: 407-836-3271

Port / Convert Your Life Insurance

Did You Move Recently?

  • Provide updated mailing address to
  • FRS: 1-844-377-1888
  • Chard Snyder: 1-888-993-4646
  • Social Security: 1-800-772-1213

Already Retired?

For billing and/or invoice information, please reach out to our retiree benefits administrator, Chard Snyder, at 1-888-993-4646. For plan details or inquiries, please reach out to Cigna at 1-800-244-6224.

Orange County Health Insurance Subsidy (HIS)

The Orange County Health Insurance Subsidy (HIS) is available to eligible retirees to help offset the cost of medical insurance premiums. The subsidy is available for the retiree only, and does not include dependent coverage. Retired employees of Orange County will receive $3.00-$5.00* per month for each whole year of service, including service time in DROP, up to $150.00 per month (30 years of service). The minimum subsidy shall be $30.00 per month. After you begin to receive your FRS HIS, you can apply for the County HIS.

* Refer to IAFF union contracts

Note: Beginning in 2022, existing retirees will receive an automatic increase. The timing and amount of your increase varies depending on applicable union contracts. For additional information, email

Contact Us

Orange County Human Resources Division
Benefits Section
450 E. South Street
Orlando, FL 32801


Cigna Onsite Representatives:
Michael Bradley
Deon Hillmon

Telephone: 407-836-3271

All e-mail sent to this address becomes part of Orange County public record. Comments received by our e-mail subsystem can be read by anyone who requests that privilege. In compliance with "Government in the Sunshine" laws, Orange County Government must make available, at request, any and all information not deemed a threat to the security of law enforcement agencies and personnel.