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About One-Stop Permitting

Mayor Teresa Jacobs sought to enhance customer service in development permitting by establishing a central permitting destination. With "one-stop permitting," permit applicants have one location to visit, submit applications, ask questions and receive results on a limited number of development applications.

Community, Environmental, and Developmental Services Department, through its efforts with the ALADIN modernization program, has streamlined various development processes were feasible Centralizing technology has made process more flexible and with "One-Stop," we can be more responsible to our customer needs.


Provide a central location, manned by several county agencies where customers can visit to get answers, submit applications and receive results for a limited number of development type permits.

Participating Agencies

  • Planning Division
  • Building Division
  • Zoning Division
  • Utilities Customer Service
  • Public Works
  • Environmental Protection
  • State of Florida Health Department

Services Provided

  • Excavation/Fill/Mass Grading
  • Right-of-Way/Underground Utilities
  • Maintenance of Traffic
  • Flood Plain
  • New Utility Meters
  • Utility Capacity Permits
  • Septic Tanks
  • Boat Docks/Boat Ramps
  • Conservation Area Impact
  • Sea Wall/Retaining Wall/Shoreline Alteration
  • Customer Assistance

Contact Us

Orange County Government Administration Center
201 South Rosalind Avenue, 1st Floor
P.O. Box 2687
Orlando, FL. 32802-1393

Phone: (407) 836-8181

*Orange County Mayor Teresa Jacobs served on the Board of County Commissioners from Jan. 2011 through Nov. 2018. Jacobs previously served as Orange County District One Commissioner from 2000 to 2008.

All e-mail sent to this address becomes part of Orange County public record. Comments received by our e-mail subsystem can be read by anyone who requests that privilege. In compliance with "Government in the Sunshine" laws, Orange County Government must make available, at request, any and all information not deemed a threat to the security of law enforcement agencies and personnel.