Service Providers

Medical Case Management, including Treatment Adherence Services

Medical Case Management is the provision of a range of client-centered activities focused on improving health outcomes in support of the HIV care continuum. In addition to providing the medically oriented services above, Medical Case Management may also provide benefits counseling by assisting eligible clients in obtaining access to other public and private programs for which they may be eligible (e.g., Medicaid, Medicare Part D, State Pharmacy Assistance Programs, Pharmaceutical Manufacturer’s Patient Assistance Programs, other state or local health care and supportive services, and insurance plans through the health insurance Marketplaces/Exchanges).

Non-Medical Case Management Services

Non-Medical Case Management Services (NMCM) provide guidance and assistance in accessing medical, social, community, legal, financial, and other needed services. Non-Medical Case management services may also include assisting eligible clients to obtain access to other public and private programs for which they may be eligible, such as Medicaid, Medicare Part D, State Pharmacy Assistance Programs, Pharmaceutical Manufacturer’s Patient Assistance Programs, other state or local health care and supportive services, or health insurance Marketplace plans.

Hope & Help — www.hopeandhelp.org
1935 Woodcrest Drive
Winter Park, FL 32792
407-645-2577 (other locations throughout four-county area — call for details)

Miracle of Love — www.miracleofloveinc.org
741 W. Colonial Dr.
Winter Park, FL 32792
407-645-2577 (other locations throughout four-county area — call for details)

Orange County Health Department
http://orange.floridahealth.gov/
832 W. Central Blvd.
Orlando, FL 32805
407-836-2680

Nehemiah Educational & Economic Development (N.E.E.D.) – www.needincfla.org
989 W. Kennedy Blvd., Ste. 103
Orlando, FL 32810
407-661-1300 (other locations throughout four-county area — call for details)

Center for Multicultural Wellness and Prevention – www.cmwp.org
641 N. Rio Grande Avenue
Orlando, FL 32805
407-648-9440 (other locations throughout four-county area — call for details)

AIDS Healthcare Foundation – www.aidshealth.org
1516 E. Colonial Dr. #210
Orlando, FL 32803
1-888-716-5889 (other locations throughout four-county area — call for details)

Substance Abuse Outpatient Care

Substance Abuse Outpatient Care is the provision of outpatient services for the treatment of drug or alcohol use disorders. Services include:

• Screening
• Assessment
• Diagnosis, and/or
• Treatment of substance use disorder, including:
• Pretreatment/recovery readiness programs
• Harm reduction
• Behavioral health counseling associated with substance use disorder
• Outpatient drug-free treatment and counseling
• Medication assisted therapy
• Neuro-psychiatric pharmaceuticals
• Relapse prevention

Mental Health Services

Mental Health Services are the provision of outpatient psychological and psychiatric screening, assessment, diagnosis, treatment, and counseling services offered to clients living with HIV. Services are based on a treatment plan, conducted in an outpatient group or individual session, and provided by a mental health professional licensed or authorized within the state to render such services. Such professionals typically include psychiatrists, psychologists, and licensed clinical social workers.

ASPIRE – www.aspirehealthpartners.com
106 W. Columbia Street
Orlando, FL 32806
407-245-0014 (other locations throughout four-county area — call for details)

Turning Point – www.turningpointcfl.org
2256 Winter Woods Blvd
Winter Part, FL 32792
407-740-5655 (other locations throughout four-county area — call for details)

Substance Abuse Services - Residential – Substance Abuse Services (residential) is the provision of services for the treatment of drug or alcohol use disorders in a residential setting to include screening, assessment, diagnosis, and treatment of substance use disorder. This service includes:

• Pretreatment/recovery readiness programs
• Harm reduction
• Behavioral health counseling associated with substance use disorder
• Medication assisted therapy
• Neuro-psychiatric pharmaceuticals
• Relapse prevention
• Detoxification, if offered in a separate licensed residential setting (including a separately-licensed detoxification facility within the walls of an inpatient medical or psychiatric hospital)

ASPIRE – www.aspirehealthpartners.com
106 W. Columbia Street
Orlando, FL 32806
407-245-0014 (other locations throughout four-county area — call for details)

Outpatient/Ambulatory Health Services are diagnostic and therapeutic services provided directly to a client by a licensed healthcare provider in an outpatient medical setting. Outpatient medical settings include clinics, medical offices, and mobile vans where clients do not stay overnight. Emergency room or urgent care services are not considered outpatient settings. Allowable activities include:

• Medical history taking
• Physical examination
• Diagnostic testing, including laboratory testing
• Treatment and management of physical and behavioral health conditions
• Behavioral risk assessment, subsequent counseling, and referral
• Preventive care and screening
• Pediatric developmental assessment
• Prescription, and management of medication therapy
• Treatment adherence
• Education and counseling on health and prevention issues
• Referral to and provision of specialty care related to HIV diagnosis

AIDS Healthcare Foundation – www.aidshealth.org
1516 E. Colonial Dr. #210
Orlando, FL 32803
1-888-716-5889 (other locations throughout four-county area — call for details)

Florida Department of Health in Lake County
http://lake.floridahealth.gov/
16140 US Hwy 441
Eustis FL 32726
(352) 771-5500

Florida Department of Health in Osceola County
http://osceola.floridahealth.gov/
1875 Fortune Road
Kissimmee, FL 34744
(407) 343-2196

Florida Department of Health in Seminole County
http://seminole.floridahealth.gov/
400 West Airport Blvd.
Sanford, FL 32773
(407) 665-3690

Orange County Health Department
http://orange.floridahealth.gov/
832 W. Central Blvd.
Orlando, FL 32805
407-836-2680

Psychosocial Support Services provide group or individual support and counseling services to assist eligible people living with HIV to address behavioral and physical health concerns.

Hope & Help — www.hopeandhelp.org
1935 Woodcrest Drive
Winter Park, FL 32792
407-645-2577 (other locations throughout four-county area — call for details)

Orange County Medical Clinic Pharmacy
101 S. Westmoreland Drive
Orlando, FL 32805
Phone (407) 246-5356
Fax (407) 246-5357

Orange County Health Services Department
2002A E. Michigan St
Orlando, FL 32806

Email: RWinfo@ocfl.net
Phone: (407) 836-7631
Fax: (407) 836-2870

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