Where can I view the full online version of the Orange County Code?
Please visit www.municode.com/library/FL/Orange_County.
How do I report a case of animal cruelty?
You can anonymously report suspected animal cruelty or dogfighting by calling Crimeline at 800-423-TIPS or visiting www.crimeline.org. You may be eligible for a cash reward of up to $1,000. You may also call Animal Services by dialing 3-1-1 and request to remain anonymous.
How do I report a dog or cat bite, an aggressive animal in my neighborhood, an injured animal, a deceased animal on the roadway or other domestic animal issues?
Please call 407-836-3111 or dial 3-1-1 to report any type of domestic animal-related issue in Orange County.
How long will it take an officer to respond to my call or complaint?
All calls are answered on a priority system. For example, animal bites, injured animals and aggressive animals are high priority and are attended to first. We make every effort to triage calls and respond to them in accordance with their impact on public safety.
Can we bring our animal to the responsible pet ownership class?
No, the class is a first step in the educational process of responsible pet ownership and is directed toward the pet owner or keeper.
I received a citation. What should I do?
You can either pay the citation penalty or contest the citation in court. Payments should be made through the Orange County Clerk of the Court within 14 calendar days after issuance of the citation. If you elect to contest the citation, you must appear at the Orange County Clerk of the Court on the date assigned in the citation for an arraignment hearing by a County court judge.
If you fail to pay the civil penalty within the time allowed or fail to appear in court to contest the citation, you shall be deemed to have waived your right to contest the citation. Judgment may be entered against you for an amount up to the maximum civil penalty. A four-hour mandatory Responsible Pet Ownership class may also apply under several circumstances. For more information, please call 407-836-3111 or dial 3-1-1.
I received a nuisance letter or nuisance official notice and I want to dispute it (in reference to a loose dog, barking dog, nuisance cat being an unwelcome guest on property, defecating on property, or property damage). What should I do?
Mail in a rebuttal letter to Orange County Animal Services and we will add it to your file. You can also call Citizens Dispute Settlement at 407-423-5732.
I received an official notice from an officer requesting rabies information for my animal. What should I do?
Fax a copy of the rabies vaccination certificate signed by the animal’s veterinarian to 407-355-5750.
I have a raccoon or opossum in my yard. How do I get it removed?
Opossums, raccoons and other wildlife are natural inhabitants of Florida’s landscape; it is not unusual to see them in yards. For nuisance wildlife it is the property owner’s responsibility to contact a private trapper.
What should I do if I have a nuisance cat in my yard?
If you know who owns of the cat, you can file a report with Orange County Animal Services. If you do not know who the owner is, you may rent a cat trap from Orange County for a $5 daily fee. You must pre-pay the first 5-day rental fee of $25. The remainder of the rental can be paid when the trap is returned. A refund will be given for unused days. To start the process, please call 407-836-3111. Once you have received your trapping package in the mail, you will need to complete the citizen’s complaint form and fax it to the Trapping Coordinator at 407-355-5749 for approval. You will receive a permit number and approved dates.
If the animal is sick, injured, or poses a public health threat, Animal Services will respond. Please call 407-836-3111 or dial 3-1-1.
Provide the individual’s information to 311 Customer Service by calling 407-836-3111. An officer will investigate the report to see if the individual is claiming ownership. If he or she is not claiming ownership, Orange County will allow you to trap the cats. Trap rental fees apply.