Orange County Government, Florida


Get involved, make a difference

Volunteer Info

Thank you for your interest in becoming a volunteer with Orange County Animal Services! A volunteer’s main mission is to unite homeless shelter pets with loving families; this is both exciting and rewarding.

Volunteers assist in many different aspects at the shelter. There is a role for every person at Animal Services as there is always life-saving work to be accomplished! Volunteer opportunities include, but are not limited to:

  • Showing available dogs and cats to prospective adopters
  • Photographing shelter pets
  • Greeting visitors in the front lobby
  • Bathing and grooming the shelter pets
  • Assisting in the clinic and kennel
  • Assisting with the marketing of shelter pets

The ideal volunteer is one who loves animals, exhibits great customer services skills and is a team player. Due to the need for well-trained and motivated volunteers we ask that you consider making a commitment of your choosing of a set number of hours per month. For students trying to meet their community service hours, we ask a minimum commitment of six hours a month for at least three months. Students please be aware we will sign off on your hours at time at the end of your commitment.

Please check out the frequently asked questions about our volunteer program below!


How old do you have to be to volunteer?

Volunteers ages 18 and up are always welcome! Teenagers ages 16 through 17 are able to volunteer with the signed consent of a parent or guardian.

When can I volunteer?

Our shelter is open on weekdays from 10 a.m. through 6 p.m. and weekends from 1 p.m. through 5 p.m. Volunteers are welcome during those hours as well as a few hours prior to open.

How do I start the process of becoming a volunteer?

Step 1 – Complete the volunteer application form.

Step 2 – Attend volunteer orientation and complete training. Orientation is offered several times per month and involves orientation, classroom training and hands on training.

Following completion of this training you will be asked to take a quiz. Once this has been aced you are ready to start!

When you come in for your first volunteer shift, we want to get you outfitted with an official t-shirt and name tag.

Once I’m an active volunteer, how do I create my schedule?

Animal Services utilizes Volgistics to schedule and organize volunteers. Once registered, you can update your schedule through this program.

Do you have a question we haven’t answered?

Please don’t hesitate to reach out to our Volunteer Coordinator Crystal Kincaid at for more information on our exciting volunteer program.

Community Service

If you would like to participate in our Court Ordered Community service program, you must email the Volunteer Coordinator to set up an appointment. This is a separate program and not the same as volunteering. You must bring documentation stating your name and charges to register. We do not accept walk-ins.

Contact Us

Orange County Animal Services
Volunteer Coordinator
2769 Conroy Road
Orlando, FL 32839-2162

Phone: (407) 836-3111

All e-mail sent to this address becomes part of Orange County public record. Comments received by our e-mail subsystem can be read by anyone who requests that privilege. In compliance with "Government in the Sunshine" laws, Orange County Government must make available, at request, any and all information not deemed a threat to the security of law enforcement agencies and personnel.